FAT Slippers

Do they fit big or small?

They fit a bit bigger so you can have the option to wear them with socks. If you are a half size and we don’t have yours available, please size down. Keep in mind that our slippers are open-toed and can cover a range of sizes.

If you are having trouble choosing your size, please email us at [email protected], we will be happy to help you choose the right size.

Do they cure foot pain?

Most of our customers who experience foot pain say they help a lot! But, no they do not cure foot pain.

Although, the FAT Slippers do compress with each step and absorb the position of your foot, making it more comfortable then most footwear.

Are they as comfy as they look?

Yes, but sometimes the weather conditions during shipping make them a little stiffer. This is because they are made of compression EVA material, which is exposed to ambient temperature.

Wear them for a week and they will regain their unique softness.

Are they waterproof?

Yes, you can wear them in any condition. Wear them at the beach, inside, in the shower, on a walk etc.

Do these fit wide feet?

Yes, the FAT Slippers fit wide feet.

Do you sell FAT Slippers to men?

Yes, of course our slippers are unisex, please follow the size chart in the description on the FAT Slippers product page for size selection. To get the men’s size subtract 2 sizes. For example women’s size 11 = men’s size 9.

What are they made of?

FAT Slippers are made of EVA, for soft compression, comfort and durability.

They are more stiff than advertised, why is this?

The EVA material we use is designed to break in over time, they are supposed to be stiff right when you get them. If you want to skip the “break in” period, then soak them in warm-hot water for 30 minutes.

Do they offer arch support?

No, they don’t have much arch support, but the material is designed to compress and relieve pressure off your feet.

Do you offer wholesale?

Yes we offer wholesale, please email us at [email protected] for our wholesale structure. Keep in mind our prices are in USD.

Where are you guys located?

Our design team, marketing team, and product rollout team are based in Canada and the United States. Our manufacturer is in Singapore.

Returns/Exchanges

What’s your return policy?

30 day return policy, you must ship it back to us and you are responsible for covering the shipping costs. If it’s a defective product, we will ship you a new one.

I received the wrong size, what do I do?

Ship it back to us, send us the tracking information, once the tracking updates we will send you a new one.

How do I cancel my order?

If you want to cancel within 12 hours of your order being placed, email us the reason for canceling with your order number and we will cancel it. If your order has already been processed, you will have to wait until you receive it, then ship it back to us. Once it is shipped back to us we will refund you.

Tracking

How do I track my order?

Track your order here: https://fatslippers.com/tracking Either enter your order number and email into the field, or enter your tracking number into the field. If your tracking is not updated, please give it 2-4 days.

When will my tracking be updated?

Tracking can take up to 6 days to update, this does not mean that it has not shipped yet. It could be on route to you, sometimes there are just delays in the tracking.